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*** Updated COVID 19 Policy***
Appointments must be booked online. No appointments will be made over the telephone.
If you do not arrive for an appointment and do not cancel, we reserve the right to cancel future appointments without prior notice. We will only allow one adult per fitting in the showroom. All children above 11 years old and accompanying adults are required to wear a mask. We are only accepting card payments.
During this period we are unable to update/amend online orders over the telephone. Online orders are taking significantly longer to process due to issues with the entire supply chain, we are unable to give updates over the telephone. You will be notified by email when your order is dispatched. All our orders are sent via Royal Mail 48 hour delivery from point of despatch, however Royal Mail are facing delays themselves, Different Class are not responsible for delivery delays with Royal Mail.
During this time, you may receive part of your order, the rest will follow once back in stock.
Due to Covid, we are not accepting exchanges, you will need to return the items to us for a refund and place a new order. Should you wish to avoid postage charges on the new order, you may opt for click and collect. Should you wish to return items in person, this will only be accepted on a pre booked appointment.
For Click and collect orders, please wait until you receive email notification that your order is ready for collection.
INFORMATION FOR PARENTS
DELIVERY & RETURNS
INFORMATION FOR SCHOOLS