How long will my parcel take to reach me by Royal Mail?
Outside of Back to School time, your order is picked and packed the same day Mondays to Fridays. Royal Mail should then reach you within 3-5 working days. During our busy times these lead times increase considerably and may be up to 2 weeks depending on whether items are in stock so order early to avoid disappointment.
Can I arrange a personal uniform fitting for my son/daughter?
Yes indeed! We offer a timed personal fitting service at our warehouse in Bourne End in a comfortable custom built fitting room. Fittings are available on an appointment only basis from 10-4.00 weekdays only.
Please call us to arrange a date and time.
I have an appointment for a fitting but no car. What's the best way to get to you?
By Train: We are only 1/2 mile from Bourne End railway station. Turn right out of the station and walk for approx. 400 yards past the Walnut Tree pub until you see Wessex Road on your left. We are at the end of Wessex Road next to Junglemania children's play area.
By Bus: There are Arriva bus routes from High Wycombe to Bourne End:
Click Here To See Bus Times
Ensure you get off at the Hedsor Road stop, which is right by Wessex Road.
During the Back to School period, these lead times increase considerably and may be up to 2 weeks depending on whether items are in stock so order early to avoid disappointment.
I do not have a PayPal account and it appears that the only payment option is via PayPal?
Please note that you do not need
a PayPal account to pay for your goods. We use PayPal purely as a GATEWAY for payment. Paypal gives you the option of paying EITHER via a Paypal account or by credit card/debit card. Look out for the option of "Pay with a credit/debit card" located underneath the Paypal Login button to enable payment by card.
I am having problems with checking out/adding to my basket?
This is nearly always because you are using an old version of a browser. If you can switch to a more up to date version then this will rectify the situation 9 times out of ten!